At Vaiyan Organics, we are committed to delivering fresh, high-quality moringa products to our customers in a timely and reliable manner. This Shipping Policy outlines how orders are processed, shipped, and delivered.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends, public holidays, or during high-demand periods may require additional processing time.
Once your order has been processed and dispatched, you will receive a shipping confirmation along with tracking details (where applicable).
Shipping Coverage
We currently ship across India through trusted courier and logistics partners to ensure safe and timely delivery.
If delivery service is unavailable for your location, our team will contact you regarding alternative arrangements or order cancellation.
Estimated Delivery Time
- Metro Cities: 2–5 Business Days
- Tier 2 & Tier 3 Cities: 3–7 Business Days
- Remote Locations: 5–10 Business Days
Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment is completed.
From time to time, Vaiyan Organics may offer free shipping promotions on selected orders or during special campaigns.
Order Tracking
Once your order has been shipped, you may receive tracking information via email, SMS, or WhatsApp (where available).
Tracking updates are provided directly by the shipping carrier and may take some time to appear after dispatch.
Delivery Delays
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Courier service disruptions
- Incorrect shipping information provided by customers
- High order volumes during sales or promotions
Vaiyan Organics is not liable for delays caused by third-party shipping providers or circumstances beyond our reasonable control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout.
If an incorrect address, phone number, or delivery information is provided, delivery delays or failed deliveries may occur. Additional shipping charges may apply for re-dispatching returned orders.
Damaged or Missing Packages
If your order arrives damaged or appears incomplete, please contact us within 48 hours of delivery.
To assist with investigation and resolution, we may request photographs of the package, product, and shipping label.
Bulk Orders
Bulk orders may require additional processing and shipping time depending on order quantity and destination.
Our team will communicate expected dispatch timelines for all bulk purchases.
Contact Information
For shipping-related questions or support, please contact:
Vaiyan Organics
111/12, V-Mart, Sector 11, Kumbha Marg,
Pratap Nagar, Jaipur - 302033
Phone: +91-8955032046
Email: vaiyanagrofoods@gmail.com
Last Updated: June 2026